24/7 Dispatch
Mobile road service answered around the clock, including weekends and holidays.
Kasala Truck Service is an independent heavy-duty repair shop in Grand Prairie, Texas, serving owner-operators, small carriers and fleets across the Dallas–Fort Worth metroplex.
We are a truck and trailer repair shop on High Prairie Rd in Grand Prairie — right in the middle of one of the busiest freight corridors in Texas. Our customers are the people who actually move the freight: owner-operators running their own authority, small carriers with a handful of trucks, and fleet managers who need units back on the road yesterday.
We are not a dealership and we do not try to act like one. There is no service writer between you and the technician, no upsell script, and no invoice you did not agree to. You describe the problem, we diagnose it, we show you what we found, and we quote it before we touch anything.
Three things, and they are not marketing lines — they are the reason customers keep the number saved.
Downtime is the real cost. The invoice is rarely the expensive part of a breakdown. The expensive part is the load you did not deliver. Everything about how we schedule, diagnose and stock parts is built around getting you rolling faster.
Honest beats cheap. We would rather tell you a repair is not worth doing on a truck than take your money for it. And we would rather tell you a small problem will become a big one in 5,000 miles than let you find out on the shoulder of I-20.
Show, do not tell. We hand you the failed part. Every time. If we say a slack adjuster is out of spec, you get to see the measurement.
Mobile road service answered around the clock, including weekends and holidays.
Cummins, Detroit, PACCAR, Volvo, International, Mack and legacy Caterpillar platforms.
No work begins without a written estimate and your explicit approval.
Grand Prairie shop plus mobile service across the I-20, I-30, I-35E and SH-360 corridors.
Our team assists customers in English and Spanish. The shop is open Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 3:00 PM. We are closed Sunday for shop work, but the mobile road service line runs 24 hours a day, seven days a week.
| Reason for calling | Number | When |
|---|---|---|
| Shop appointment, quote, fleet account | (972) 790-3838 | Mon–Fri 8–6, Sat 8–3 |
| Breakdown, roadside, mobile dispatch | (817) 875-2641 | 24/7 |
| Email — quotes, records, invoices | kasalatruck@gmail.com | Replies within business hours |
New customer? Start with the services list to find what you need, or just call and describe the symptom. We will tell you what it probably is before you drive over.
Shop appointments, fleet PM scheduling, or 24/7 mobile roadside — one call handles it.